Privacy Policy

1. Introduction

Estera Transportation LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information submitted through our website.

2. Information We Collect

When you use our website or submit a booking request, we may collect the following information:

Full name
Email address
Phone number
Pickup location and destination
Number of passengers
Vehicle selection
Travel date and time

We only collect information that is necessary to process transportation requests and communicate with you.

3. How We Use Your Information

The information you provide is used to:

Review and respond to booking requests
Contact you regarding your transportation request
Provide customer support and service updates
Improve our services and website experience

We do not sell, rent, or trade your personal information to third parties.

4. Information Sharing

Your personal information may be shared only when necessary to operate our services, such as with internal staff responsible for managing bookings. We may also disclose information if required by law or legal process.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no online system is completely secure, we follow best practices to safeguard the information you provide.

6. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies do not collect personal information unless you choose to provide it.

7. Third-Party Services

Our website may include third-party tools or services (such as email services or spam protection). These third parties are only given access to information necessary to perform their functions and are required to protect your data.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the information provided on our website.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

Estera Transportation LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact Estera Transportation LLC through the contact details provided on our website.